Introducing enhanced variety and expanded offering
Starting on February 1st, 2024, we enhanced our service subscription options. This means you'll now have the flexibility to choose from four distinct plans based on your specific needs and desired service level. Plus, we're introducing a range of new services across some of our subscription packages. Take a look at your updated options below.
Price tailored to your size
The monthly cost of your service subscription is variable starting February 1st, 2024. The subscription price now consists of a base fee and a per-payroll charge based on the number of payslips in the preceding month's regular payroll run. You received your first invoice at the end of February 2024.
Calculate your price
Please provide the number of payslips from last month's regular payroll run and select the solution that best suits your business.
Remember, the price reflects factors such as your number of payslips, so it adjusts with any fluctuations in the volume of payslips in your payroll runs.
Service subscription details
See a short description of some of the elements in the service subscriptions below.
For a detailed description of the service subscription, please refer to the comprehensive overview in Appendix 3 - Service & Support Service Description on Visma Community
System updates add
Our systems and services are continually adjusted to accommodate new, relevant regulations and to enhance the user experience.
Newsletters add
Stay up-to-date with our newsletters. We offer two distinct newsletters:
Visma Update: Designed for users of our solutions, this newsletter shares news and information about releases, tips, and trends every other week.
Sign up for Visma Update here
Visma Insights: Tailored for decision-makers in your company, this newsletter provides insights into trends and our expertise in digitization, management, HR, and business strategy.
Sign up for Visma Insights here
Visma Community (customer forum) add
Access our customer forum, Community, for information on:
- Courses
- Important dates and deadlines
- Tips and tricks to maximize your value of our solutions and services
- System changes and updates, such as operations and release information
- Relevant legal amendments
- Guides & manuals
- Operational information
- Tips and tricks shared between customers
Access to Help Center and Guides add
Access help directly from the payroll system through our online help center. Get assistance for all your Visma Enterprise solutions through the customer forum, Visma Community.
Access to our security documentation and certificates add
Access certifications and audit reports related to our products and services.
Support add
You have access to our skilled payroll consultants in our support center via phone and by creating support cases, depending on your choice of service subscription. Note: This does not apply to the Basic subscription.
Fast Track for telephone inquiries and case handling add
Jump to the front of the line when calling us or when submitting a support ticket using our 'fast track' feature.
Courses add
Enjoy free access to Visma Enterprise's courses. The option for online or in-person participation depends on your subscription model.
Webinars add
Participate in webinars at no cost. Examples of content include knowledge-sharing and tips and tricks for using the systems by our competent consultants, or essential information on HR law, IT security, and similar topics.
Annual Service Review add
Receive an annual review of your system setup and processes to ensure you're making the most of the system. You'll get:
- A report prepared by Visma Enterprise's payroll consultants
- An online discussion of the report with recommendations for optimisations
- The report delivered for reference in your ongoing work.
Annual HR Report with tips and trends add
Receive a report on HR trends with specific tips and recommendations.
Discount on Consultant Hours add
Enjoy a discount on consultant hours. The size of the discount depends on your service subscription. Refer to the overview above for details.
Spar with a specialist add
The opportunity to receive guidance and advice by our specialists when optimising processes that Visma Enterprise's solutions and services can support.
Personal strategic advisor add
Visma Enterprise initiates ongoing follow-up with a dedicated strategic advisor to ensure continued collaboration.
Personal Consultant add
A dedicated personal consultant with knowledge of your business and system setup to assist with tasks such as analysis, system customisation, and personal assistance.
Legal and IT security advisory within the Visma Suite add
Access legal and information security advice within the Visma Suite for 2-4 hours annually, depending on your subscription.
Customise contract terms add
Have the opportunity to tailor contract terms, including ongoing monitoring of the agreed individual and special terms.
Proactive support add
We will reach out when any issues or events demand your attention, such as unapproved payroll runs and more. When we introduce new features that can enhance your processes, we'll extend a helping hand to get you started. And if you've outsourced your payroll administration to us, we'll keep an eye out for any irregularities, ensuring everything runs smoothly.
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Access to Laboratory - An additional environment add
Get a secure, extra environment where you can test changes that won't impact your regular system setup.
FAQ
Does our payroll letter price change? add
Answer: No, it is only the price of the actual service subscription that is changing. The upgrade of the service subscriptions does not affect other products and services and simply replaces your current subscription. Therefore, the payroll letter price itself will remain the same.
Can we choose a different service subscription plan? add
Answer: Yes, you certainly can. You can upgrade your subscription before the 15th of a month, starting on the 1st of the following month. Requests for subscription changes received after the 15th will take effect after the current month plus one month, starting on the first. If you wish to downgrade your subscription, the starting date will follow the terms outlined in Appendix 3 - Service Description - Service & Support.
How do I change my subscription plan? add
Answer: You can change your subscription here by filling out the form.
NB: Please note that your request to change your subscription will not be valid until you have signed a separate addendum to your existing agreement, which will be sent to you via Addo Sign.
How long are we bound to our subscription? add
Answer: You can upgrade your subscription before the 15th of a month, starting on the 1st of the following month. Requests for subscription changes received after the 15th will take effect after the current month plus one month, starting on the first. If you wish to downgrade your subscription, the starting date will follow the terms outlined in Appendix 3 - Service Description - Service & Support.
Can we attend your courses and Annual meetings if we have the Basic subscription plan? add
Answer: Yes, you are very welcome to attend our courses and annual meetings. You simply pay the attenance fee for each event, you would like to join.
Can we reduce the price of our subscription? add
Answer: You are free to choose any of our service subscription plans. A subscription with fewer services will also have a reduced price. You can upgrade your subscription before the 15th of a month, starting on the 1st of the following month. Requests for subscription changes received after the 15th will take effect after the current month plus one month, starting on the first. If you wish to downgrade your subscription, the starting date will follow the terms outlined in Appendix 3 - Service Description - Service & Support.
How do I find the amount of payslips we should enter into the calculator when we operate on a 14-day wage? add
Answer: You can calculate your price based on the number of pay slips in the regular payroll run. You can find the number in the report 'Følgeseddel'. If you have bi-weekly paid employees, they will only be counted once.
Can we get help choosing a service subscription? add
Answer: We are always happy to advise you on our services. Please call our conultants and we will help you.
Can we choose not to have a service subscription plan? add
Answer: No it is not possible to opt out of your service subscription. If you have any doupts about which subscription plan best suit your needs, please contact our consultants.
Who should we contact if we want to hear more about the different subscription options? add
Answer: If you want to know more about the different service subscription plans and get counseling on which one to choose you can contact our consultants and they will help you.
We operate on a 14-day wage. Does this matter in relation to the subscription price, which is based on the number of payslips and is billed per month? add
Answer: No it does not. An employee is not counted twice reguradless whether they are paid bi-weekly or have received a bonus in the month in question.
Which courses can we attend if we have outsourced the payroll task to you? add
Answer: We are expanding our course catalog to also include more courses in personnel law, well-being, and organizational development, among others. So, there won't only be courses about payroll.
Are all courses open for participation, and how many from the company may attend? add
Answer: If you have the Professional or Premium service subscription, you can participate in all types of courses (both physical and online) free of charge - including the annual meeting. If you have the Standard service subscription, you have free access to all online courses. There is no limit on the number of participants.
Why is the price calculated based on the number of pay slips in the regular payroll run? add
Answer: We have chosen this number as the basis for calculation because it gives us the most accurate picture in relation to the number of active employees in your company.
What do we do if we have multiple customer relations? add
Answer: If you have multiple customer relations under one company number (CVR), you previously had one subscription per customer relation. This is no longer necessary. Going forward, you only need to choose one subscription that covers all of your customer relations.
Basis of calculation
| Subscription price | |||
| Basic | Standard | Professional | Premium |
| 1.350 DKK | 2.400 DKK | 4.200 DKK | 6.400 DKK |
Amount of payslips | Subscription cost per payslip per month | ||||
| Basic | Standard | Professional | Premium | ||
| Up until 350 payslips | 2 DKK | 4 DKK | 4 DKK | 6 DKK | |
| From 351 to 750 payslips | 2 DKK | 2 DKK | 3 DKK | 4 DKK | |
| From 751 to 1.000 payslips | 1 DKK | 1 DKK | 3 DKK | 3 DKK | |
| Above 1001 payslips | 1 DKK | 1 DKK | 2 DKK | 2 DKK | |
Outsourcing customers get 50% off the total subscription price.
* The basis of calculation is based on the amount of payslips in the ordinary payroll run of the previous month.
Price example for a company with 400 pay slips with the Standard service subscription:
| Subscription cost | 2.400 DKK |
| Price up until 350 payslips (4 DKK per payslip x 350 payslips) | 1.400 DKK |
| Price for 351 - 400 payslips (2 DKK per payslip x 50 payslips) | 100 DKK |
| Subscription total for Standard per month | 3.900 DKK** |
50% of the total price is deducted for customers with outsourcing. This means a total cost of 1.949 DKK per month for a company with 400 pay slips as per the example above. |
Contact us
Please don't hesitate to call us if you have any questions on 88 97 97 10.
Fill out the form to request a change of service subscription
NOTE: Once you have submitted the form, you will receive a confirmation email. If you do not receive a confirmation email, please contact us.